Please note that this contains two Privacy Policies. The standard Australian Privacy Policy followed by our Website Privacy Policy, which has extended information related to our website: http://www.healheartandsoul.com. This website is operated from Australia, so the Australian Privacy Policy (and Australian Privacy Law) will always be the final authority in relation to privacy.
Australian Privacy Policy
http://www.healheartandsoul.com is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses and phone numbers.
This Personal Information is obtained in many ways including interviews, correspondence, by telephone, by email, via our website http://www.healheartandsoul.com from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
- For the primary purpose for which it was obtained
- For a secondary purpose that is directly related to the primary purpose
- With your consent; or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
- Third parties where you consent to the use or disclosure; and
- Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
http://www.healheartandsoul.com will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on our website.
Website Privacy Policy
Your privacy is critically important to us.
It is the policy of http://www.healheartandsoul.com to respect your privacy regarding any information we may collect while operating our website.
This Privacy Policy applies to http://www.healheartandsoul.com (hereinafter, “us”, “we”, or “http://www.healheartandsoul.com”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.
This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.
– Website Visitors
Like most website operators, http://www.healheartandsoul.com collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. http://www.healheartandsoul.com purpose in collecting non-personally identifying information is to better understand how http://www.healheartandsoul.com visitors use its website. From time to time, http://www.healheartandsoul.com may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
http://www.healheartandsoul.com also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on http://www.healheartandsoul.com blog posts. http://www.healheartandsoul.com only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
– Gathering of Personally-Identifying Information
Certain visitors to http://www.healheartandsoul.com website choose to interact with http://www.healheartandsoul.com in ways that require www.healheartandsoul.com to gather personally-identifying information. The amount and type of information that http://www.healheartandsoul.com gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at http://www.healheartandsoul.com to provide a username and email address.
– Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
– Advertisements
Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by http://www.healheartandsoul.com and does not cover the use of cookies by any advertisers.
– Links To External Sites
Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.
http://www.healheartandsoul.com uses Google AdWords for remarketing
http://www.healheartandsoul.com uses the remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
– Protection of Certain Personally-Identifying Information
http://www.healheartandsoul.com discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on healheartandsoul‘s behalf or to provide services available at http://www.healheartandsoul.com, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using http://www.healheartandsoul.com website, you consent to the transfer of such information to them. http://www.healheartandsoul.com will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, http://www.healheartandsoul.com discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when http://www.healheartandsoul.com believes in good faith that disclosure is reasonably necessary to protect the property or rights of http://www.healheartandsoul.com, third parties or the public at large.
If you are a registered user of http://www.healheartandsoul.com and have supplied your email address, http://www.healheartandsoul.com may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with http://www.healheartandsoul.com and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. http://www.healheartandsoul.com takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
– Aggregated Statistics
http://www.healheartandsoul.com may collect statistics about the behavior of visitors to its website. http://www.healheartandsoul.com may display this information publicly or provide it to others. However, http://www.healheartandsoul.com does not disclose your personally-identifying information.
– Affiliate Disclosure
This site uses affiliate links and does earn a commission from certain links. This does not affect your purchases or the price you may pay.
– Cookies
To enrich and perfect your online experience, http://www.healheartandsoul.com uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. http://www.healheartandsoul.com uses cookies to help http://www.healheartandsoul.com identify and track visitors, their usage of http://www.healheartandsoul.com, and their website access preferences. http://www.healheartandsoul.com visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using http://www.healheartandsoul.com websites, with the drawback that certain features of http://www.healheartandsoul.com websites may not function properly without the aid of cookies.
By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to http://www.healheartandsoul.com use of cookies.
– E-commerce
Those who engage in transactions with http://www.healheartandsoul.com – by purchasing http://www.healheartandsoul.com services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, http://www.healheartandsoul.com collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with http://www.healheartandsoul.com. http://www.healheartandsoul.com does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Privacy Policy Changes
Although most changes are likely to be minor, http://www.healheartandsoul.com may change its Privacy Policy from time to time, and in http://www.healheartandsoul.com sole discretion. http://www.healheartandsoul.com encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.